This Privacy Policy outlines how Sahu & Sons Truckings (P) Ltd. handles Data Protection and Privacy to comply with applicable laws and regulations. This policy applies to your Personal Data processed by us, whether in physical or electronic form. In this Privacy Policy, terms such as Personal Data, Data Subject, Controller, Processor, and Processing have the meanings defined in applicable privacy laws. We are committed to protecting your data privacy. It is important that you understand how we manage your Personal Data.

Throughout this document, “we,” “us,” or “our” refers to Sahu & Sons Truckings (P) Ltd., with its registered office at Opp. Krishi Bazar Samiti, Pandra, Ratu Road, Ranchi - 834005, India. Our mobile application, developed and owned by Sahu & Sons Truckings (P) Ltd., is referred to as the “App” and is used to conduct our business operations, including sales attendance, GPS tracking, lead management, vehicle delivery, and employee management.

ROLES WE PLAY

We act as a Data Controller when we collect and process your Personal Data. We act as a Data Processor when we process Personal Data on behalf of another Data Controller.

OUR COMMITMENT

We are committed to safeguarding your privacy. Our Personal Data handling practices are regularly reviewed to ensure compliance with applicable privacy laws and regulations.

PERSONAL INFORMATION GATHERED BY SAHU & SONS TRUCKINGS (P) LTD.

We collect and process information to register you, verify your identity, enable use of the App, track sales attendance, manage leads, facilitate vehicle delivery, and support employee management. This information is used to process transactions, communicate with you, provide promotional offers, and improve our services. We also use it to enhance your experience with Sahu & Sons Truckings (P) Ltd.

INFORMATION YOU PROVIDE

We collect and store information you provide while using the App or through other means. If you choose not to provide certain information, you may be unable to use some features of the App. This information is used for account creation, transaction processing, responding to requests, and communication.

INFORMATION WE COLLECT

We collect information during your interactions with the App, such as through cookies, device identifiers, or location data. For example, we may collect your IP address, device details, or location to provide location-based services like GPS tracking for sales attendance and vehicle delivery.

INFORMATION FROM OTHER SOURCES

We may receive information about you from third parties, such as updated delivery details from carriers, to improve our records and enhance service delivery.

CATEGORIES OF PERSONAL DATA

We collect and process the following categories of Personal Data:

• Demographic & Identity Data: Name, email address, contact number, shipping address, country, date of birth, profile picture.
• Open Data and Public Records: Information about you that is publicly available on the internet.
• Financial Details: Transaction amount, bank name, card type, card number.
• Online Identifiers and Technical Data:
  • Location details (e.g., IP address, logs, or connection location).
  • Device information, location, and network carrier when using the App.
  • Communication metadata from emails, SMS, instant messages, or calls.
  • Usage data, such as pages viewed or interactions with the App.

CONSENT

By using the App and/or providing your information, you consent to the collection and use of your Personal Data in accordance with this Privacy Policy, including sharing your information as described.

PURPOSES OF GATHERING YOUR PERSONAL DATA

We use your Personal Data to operate, provide, develop, and improve our services, including:

• Services: Manage sales attendance, track GPS for fieldwork, handle leads, process vehicle deliveries, and manage employee data.
• Functionality and Improvement: Analyze performance, fix errors, and enhance the usability of the App.
• Recommendations and Personalization: Suggest features, services, or leads based on your preferences.
• Communication: Contact you via phone, email, or chat regarding services, updates, or promotions.
• Advertising: Display interest-based ads for relevant features or services.

LAWFUL BASES FOR PROCESSING

We process your Personal Data based on the following lawful grounds:

1. Your explicit consent for specific processing activities.
2. Necessity to perform our agreement with you or to take steps to enter such an agreement.
3. Compliance with legal obligations.
4. Legitimate interests, such as providing services, improving products, or ensuring operational efficiency.

You may withdraw consent at any time by contacting us at service.ranchi@sstruckings.co.in. Upon receiving your withdrawal request, we will communicate the consequences and process your request upon your agreement.

COOKIES AND TRACKERS

We use cookies, permissions, and SDKs in the App to collect and process data to improve your experience and our services. These tools help track sales attendance, manage leads, and monitor vehicle delivery.

PERSONAL DATA DISCLOSURE

The App may include third-party SDKs that collect personally identifiable information (PII) to support services like GPS tracking or lead management. These third parties have their own privacy policies. We may disclose your Personal Data when lawful, including for:

• Providing services, such as vehicle delivery or employee management.
• Processing payments initiated by you.
• Complying with legal obligations, such as fraud prevention or regulatory reporting.
• Legitimate business purposes, such as improving services or sending promotional materials (with your consent).

To whom we may disclose your Personal Data:

• Group companies, subcontractors, agents, or service providers working for us.
• Law enforcement, government authorities, courts, or regulators as required by law.
• Other parties you have authorized us to share your data with.

DATA SECURITY

We are committed to protecting your Personal Data with appropriate physical, technical, and managerial safeguards to prevent unauthorized access, alteration, or deletion. We use encryption protocols during data transmission and multi-layered controls to secure our infrastructure. Third-party service providers are required to follow our security policies.

RETENTION AND DISPOSAL OF DATA

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we take reasonable steps to delete or de-identify your data.

LINKS TO OTHER WEBSITES

The App may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies.

YOUR RIGHTS

You have rights over your Personal Data, including accessing, correcting, or deleting it. To exercise these rights, contact us at service.ranchi@sstruckings.co.in.

GRIEVANCE OFFICER

In accordance with the Information Technology Act 2000 and Consumer Protection Act 2019, we have appointed a Grievance Officer. For queries regarding this Privacy Policy, contact: service.ranchi@sstruckings.co.in.

CONTACT US

For privacy-related queries or complaints, reach us at: service.ranchi@sstruckings.co.in.

NOTIFICATION OF CHANGES

We regularly review this Privacy Policy to ensure it remains accurate and up-to-date. Changes will be posted on this page, and we recommend checking it periodically for updates.

PROMINENT DISCLOSURE & CONSENT REQUIREMENT

Sahu & Sons Truckings (P) Ltd. collects location data to enable GPS tracking for sales attendance, fieldwork monitoring, vehicle delivery, and operational efficiency, even when the App is closed or not in use. Users may disable background location tracking in the App settings.

Prominent Disclosure:

Background location access is used solely to track your current location for sales attendance, lead management, and vehicle delivery purposes. You can disable location permissions at any time.

ATTENDANCE AND EMPLOYEE MANAGEMENT POLICY

Attendance and Punctuality:
- You must mark your attendance daily using the App’s designated system (e.g., Face Recognition or GPS-based tracking).
- Adhere to official working hours and report to work on time.

Leave and Absence:
- Apply for planned leave in advance per the company’s leave policy.
- For emergencies or unplanned leave, notify your reporting manager and update the App accordingly.

False or Misleading Attendance Records:
- Engaging in fraudulent activities, such as proxy attendance or tampering with records, is prohibited and may result in disciplinary action, including termination.

Geo-Location Tracking Consent:
- Your geo-location may be tracked during working hours via the App for sales attendance, fieldwork monitoring, vehicle delivery, and employee management.
- Tracking is used solely for work-related purposes to ensure operational efficiency.

Privacy and Data Security:
- Your location data is securely stored and used only for official purposes.
- Data will not be shared with unauthorized parties or used beyond the stated purpose.
- Any misuse or unauthorized tracking can be reported to service.ranchi@sstruckings.co.in.

Attendance-Based Salary Calculation:
- Salaries are processed based on attendance recorded in the App.
- Report any discrepancies to HR within the stipulated time frame.

Responsibility for Marking Attendance:
- You are responsible for marking attendance daily as per company policy.
- Failure to mark attendance may result in salary deductions or delays.

Corrections and Disputes:
- Raise attendance-related disputes with HR within the designated period.
- The company reserves the right to verify records before making corrections.